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About Claimondo

Complete claim settlement — on equal terms.

We are the platform that gets injured parties what they are entitled to — not just what the insurance company is willing to approve.

2025
founded in Köln
DAT
certified partner network
NRW+
focus area · available nationwide
30–40 %
insurer reduction recovered¹

¹ Source: NDR documentary "Prüfdienstleister" 2022, Verbraucherzentrale analyses, BGH VI ZR 38/22 ff. / VI ZR 65/18 / VI ZR 174/24.

Who we are

Claimondo is a 2025 digital platform founded in Cologne for the complete settlement of motor vehicle liability claims. The registered office is at Hansaring 10 in 50670 Köln. Claimondo was founded by Nicolas Kitta (CEO) and Aaron Sprafke (COO).

Claimondo coordinates the entire claim settlement process: independent expert report by certified appraisers, legal enforcement through the partner law firm LexDrive specialised in traffic law, and full payment of all entitlements under §249 BGB (German Civil Code on damage compensation) — repair costs, diminished value (Wertminderung), loss of use (Nutzungsausfall), rental car, and pain and suffering. The service is free of charge for injured parties who are not at fault (subject to acknowledgement by the opposing liability insurer).

The partner network consists of certified appraisers from the public DAT directory, with a focus on North Rhine-Westphalia and nationwide reachability. Appointments are typically available within 48 hours. The legal basis for the right to an independent appraiser is §249 BGB as well as established BGH case law (including VI ZR 65/18, VI ZR 174/24, VI ZR 119/04).

What we believe

In Germany, insurer review services typically cut 30–40% of claims — and no one pushes back.¹

Claimondo exists because this is the norm, not the exception. Insurers commission ControlExpert or K-Expert to produce automated review reports — without ever inspecting the vehicle. UPE surcharges, transfer costs, and diminished value get struck off. Anyone who settles without a lawyer accepts the first reduction. The BGH has ruled in favour of the injured party in multiple decisions — the partner law firm for traffic law enforces those rulings on your behalf.

¹ Source: NDR documentary "Prüfdienstleister" 2022, Verbraucherzentrale analyses, BGH landmark decisions VI ZR 38/22 ff., VI ZR 65/18, VI ZR 174/24.

Our values

Four commitments we are held to

Independence

Our expert appraisers do not work for insurers. Their assessments reflect the reality of damage repair — not insurance tables.

Completeness

Every claim item under §249 BGB is enforced — repair costs, diminished value, loss of use, pain and suffering. Not just the obvious ones.

Speed

Response within 15 minutes. Appointment within 48 hours. Expert report within 48 hours. Payout on average within 6–8 weeks.

Transparency

Live updates via WhatsApp. Digital case file accessible around the clock. No hold music, no call centre — direct line to the team in Köln.

Aaron Sprafke (Geschäftsführer & COO, links) und Nicolas Kitta (Geschäftsführer & CEO, rechts) — die Gründer von Claimondo im Kölner Office

Aaron Sprafke (Managing Director & COO, left) · Nicolas Kitta (Managing Director & CEO, right) · Hansaring 10, Köln

Nicolas Kitta

Managing Director, CEO & Co-Founder · right in photo

Nicolas leads Claimondo strategically, overseeing the partner network and investor relations. Nicolas co-founded Claimondo from a simple observation: too many accident victims in Germany sign settlement declarations without realising they are signing away a third of their statutory entitlement. At Claimondo he builds the partner network of DAT-Sachverständige and specialist lawyers — ensuring every client receives the same standard that insurers have long established for their own major accounts.

"It's not about who I am, but what I do. That's how you're judged."

Bruce Wayne

Aaron Sprafke

Managing Director, COO & Co-Founder · left in photo

Aaron builds the Claimondo platform and oversees operations — from photo-based damage capture to final payout. Aaron's background is in sales and account management at nextright and AdvoScale, where he saw first-hand how much money is lost in every claim file between promise and payout. At Claimondo he built the entire technical platform: AI-assisted damage capture, GPS self-dispatch to the nearest available expert, ZB1 OCR with Imagin visualisation, digital Sicherungsabtretung signing — and ensures that dispatch, experts, lawyers, and the client all see the same data in real time.

"Quality means doing it right when no one is watching."

Henry Ford

Evidence

Trust signals, each with a source

DAT Expert Partner Network

Claimondo works exclusively with certified expert appraisers listed in the public DAT directory. Primary focus on NRW, available nationwide.

dat.de/sachverstaendige

Partner law firm for traffic law

Specialized traffic law firm in the Claimondo lawyer network. Handles Claimondo mandates directly after Sicherungsabtretung.

Claimondo Lawyer Network

BVSK-Honorartabelle

Fees follow the BVSK-Honorartabelle (Bundesverband der freiberuflichen und unabhängigen Sachverständigen). No inflated prices.

bvsk.de

Based in Cologne

Own office at Hansaring 10, 50670 Köln. Reachable via our hotline — no virtual office, no mail drop.

Maps + Phone

What we promise

0 €
Out-of-pocket costs under §249 BGB¹
< 15 min
Response to your claim notification
< 48 h
On-site appointment with expert
DAT
Expert Partner network
30–40 %
Insurer deductions recovered²
§249 BGB
Legal basis of your claim

Straight talk — faster than any insurance company

No call centre, no hold music. We're a team in Cologne and we pick up.

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