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Car AppraiserAppraisal Service

Car Appraisal Service — independent, fast, free of charge

From the independent damage appraisal to the payout — one service that coordinates everything.

Direct Answer · § 249 BGB · § 398 BGB · DAT/Audatex

A car appraisal service produces a neutral damage appraisal and coordinates the entire settlement. The appraisal documents repair costs, market value reduction (diminished value), replacement and residual value to DAT/Audatex. In a no-fault accident, the at-fault liability insurer bears the cost (§ 249 BGB) — via a security assignment (§ 398 BGB), the expert settles directly with it, €0 for you. Claimondo combines the appraisal with scheduling in under 48 hours, repair-shop coordination and legal enforcement.
01

Independent damage appraisal

DAT & Audatex

A certified, independent expert documents the amount of damage, repair path, market value reduction as well as replacement and residual value — court-proof and neutral, not in the insurer’s interest.

02

Fast scheduling

On site in under 48 h

We match you with the nearest available expert. The appointment takes place where you are — at home, at work or in the repair shop. If the vehicle is not roadworthy, we arrange towing.

03

Coordination from a single source

Repair shop, rental car, law firm

The service connects appraisal, partner repair shop, rental car or loss-of-use, and the specialised traffic-law firm. You have one contact instead of five.

04

Enforcement + payout

€0 in case of third-party fault

The law firm claims repair costs, diminished value, rental car, loss-of-use and, where applicable, compensation for pain and suffering directly from the at-fault insurer. If it reduces the amount, a follow-up claim or lawsuit follows — on success the other side bears the costs.

Frequently asked questions

What does a car appraisal include?

Repair cost calculation (DAT/Audatex), market value reduction, replacement value, residual value in case of total loss, photo documentation, repair path and course of damage. The appraisal is the basis for the entire claim settlement.

What does the appraisal service cost?

In a no-fault accident with damage over around €750: €0. The at-fault liability insurer bears the fee (§ 249 BGB); the expert settles directly with it via a security assignment (§ 398 BGB). Only in case of own fault or a minor claim do you bear the costs yourself.

How quickly do I get an appointment?

Usually within 48 hours. The expert comes to you — home, workplace or repair shop. The written report usually follows 1–2 days after the inspection.

Do I also get the appraisal digitally?

Yes. You receive the full appraisal report digitally as a PDF — on request additionally by post. The partner law firm uses the appraisal directly for the claim against the at-fault insurer.

Is an appraisal worth it for minor damage?

For visually minor damage over around €750, usually yes — hidden consequential damage (control units, side members) otherwise goes undetected. Below the de minimis threshold of ~€750, a repair shop’s cost estimate is usually sufficient.

Start the appraisal service?

Reported in 5 minutes — we coordinate appraisal, repair shop and lawyer. In case of third-party fault, €0 for you.

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